Please send us your information to press@stoneycloverlane.com and a member of our team will get back to you.

Please send us your information to <a href="mailto:support@stoneycloverlane.com" target="_self">press@stoneycloverlane.com</a> and a member of our team will get back to you.

I have press or marketing inquiries, who can I reach out to?

You can find our open positions here or on our LinkedIn page!  We are always accepting resumes and looking for interns. If you are interested, send all resumes to careers@stoneycloverlane.com and please note whether you are looking for a corporate, f

You can find our open positions <a href="https://www.stoneycloverlane.com/pages/careers" style="font-family: Tahoma, Geneva, sans-serif; font-size: 16px;" target="_self">here</a> or on our LinkedIn page! &#xA0;We are always accepting resumes and looking for interns. If you are interested, send all resumes to <a href="mailto:careers@stoneycloverlane.com" style="font-family: Tahoma, Geneva, sans-serif; font-size: 16px;" target="_self">careers@stoneycloverlane.com</a>&#xA0;and please note whether you are looking for a corporate, fulfillment, or retail role.&#xA0;&#xA0;

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Company

How do I contact customer service?

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Can I change or cancel my order?

Why was my order cancelled?

Where is my gift card?

Are there discount restrictions?

What type of payment methods do you accept?

Does sales tax apply to my order?

When will my credit card be billed for my order, and does this apply to pre-order items?

I see a pending payment on my credit card, but did not receive a confirmation email. What should I do now?

Order Support

Embroidery Guidelines

How do I review my embroidery before placing my order?

Are there any character limitations for embroidery?

Can I customize with patches & embroidery on my item?

Is there a fee for embroidery? Do I pay per letter?

Can I have a previously-purchased item embroidered?

Can I embroider other Stoney Clover Lane items?

If I order both embroidered & non-embroidered pieces, will they ship together?

Is there in-store embroidery available?

How long will it take to receive my order?

Embroidery

How are my items customized?

Are your patches permanent? What's the best way to attach them?

Can I take my patches off of my item?

Can I send my item back to be customized?

What is your customization fee?

I had trouble getting my patches straight on the customizer, will you make sure these patches are sewn straight and even?

Customization

Customization & Embroidery

What is your return policy?

What items are final sale?

Returns

What is your warranty?

How can I take care of my SCL item?

Are your products in Prop 65 Compliance?

Hey Maeve & Jewelry Care

Product Care

When will my order ship?

What happens if my package is lost or missing?

What is Route Package Protection?

Can I combine shipping of multiple orders?

Can I change my shipping address?

Can I rush my order?

How's my item packaged?

Do you ship internationally and what are your international policies?

Where do you ship from and where can you ship to?

What happens if my order is delayed?

Shipping

Returns & Exchanges

Colors, Sizing, and Care

Tiger & Eloise

Can I buy NFL patches alone?

Are there customization restrictions?

If I put patches on a clear bag, will I be allowed to bring it in a stadium?

How do I learn more about how my data is collected?

NFL Guidelines

Club Clover Loyalty & Referrals