I see a pending payment on my credit card, but did not receive a confirmation email. What should I do now?Updated a year ago

We often see that customers did not receive their confirmations due to typos in the inputed email, during checkout. Please confirm that the email you placed the order with is the correct email. If the email is incorrect, we would be happy to change it for you!

If you did not receive an order confirmation email, your order did not go through and you were not charged.

You may see a pending charge on your statement; this does not mean you have been charged. The pending charge will fall off in 5-7 business days. If you are still experiencing issues please reach out to us at [email protected]