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stoneycloverlane

Our fee to add patches is $15 per bag and/or pouch. Our fee to add monogram is $24 per bag and/or pouch.The customization fee includes our expert patch placement and sewing process, which ensures your patches are secure.

Our fee to add patches is $15 per bag and/or pouch. Our fee to add monogram is $24 per bag and/or pouch. The customization fee includes our expert patch placement and sewing process, which ensures your patches are secure.

What is your customization fee?

Customization & Embroidery

Customization

How do I contact customer service?

How can I contact a SCL store?

Can I change or cancel my order?

Why was my order cancelled?

Where is my gift card?

Are there discount restrictions?

What type of payment methods do you accept?

Does sales tax apply to my order?

When will my credit card be billed for my order, and does this apply to pre-order items?

I see a pending payment on my credit card, but did not receive a confirmation email. What should I do now?

Order Support

Embroidery Guidelines

How do I review my embroidery before placing my order?

Are there any character limitations for embroidery?

Can I customize with patches & embroidery on my item?

Is there a fee for embroidery? Do I pay per letter?

Can I have a previously-purchased item embroidered?

Can I embroider other Stoney Clover Lane items?

If I order both embroidered & non-embroidered pieces, will they ship together?

Is there in-store embroidery available?

How long will it take to receive my order?

Embroidery

How are my items customized?

Are your patches permanent? What's the best way to attach them?

Can I take my patches off of my item?

Can I send my item back to be customized?

I had trouble getting my patches straight on the customizer, will you make sure these patches are sewn straight and even?

What is your return policy?

What items are final sale?

Returns

What is your warranty?

How can I take care of my SCL item?

Are your products in Prop 65 Compliance?

Hey Maeve & Jewelry Care

Product Care

When will my order ship?

What happens if my package is lost or missing?

What is Route Package Protection?

Can I combine shipping of multiple orders?

Can I change my shipping address?

Can I rush my order?

How's my item packaged?

Do you ship internationally and what are your international policies?

Where do you ship from and where can you ship to?

What happens if my order is delayed?

Shipping

Returns & Exchanges

Colors, Sizing, and Care

Tiger & Eloise

Can I buy NFL patches alone?

Are there customization restrictions?

If I put patches on a clear bag, will I be allowed to bring it in a stadium?

How do I learn more about how my data is collected?

NFL Guidelines

Club Clover Loyalty & Referrals

I have press or marketing inquiries, who can I reach out to?

Are you hiring?

Company

What is your customization fee?Updated a month ago